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20px;display:flex;align-items:center;justify-content:space-between;gap:16px;transition:all var(--easy-tickets-help-desk-transition);cursor:pointer;text-decoration:none;color:inherit;flex-wrap:wrap}.easy-tickets-help-desk-ticket-item:hover{border-color:rgba(15,118,110,.24);box-shadow:var(--easy-tickets-help-desk-shadow);transform:translateY(-2px)}.easy-tickets-help-desk-ticket-item-info{flex:1;min-width:200px}.easy-tickets-help-desk-ticket-item-title{font-weight:600;color:var(--easy-tickets-help-desk-gray-800);font-size:16px;margin-bottom:6px}.easy-tickets-help-desk-ticket-item-meta{display:flex;gap:10px;align-items:center;flex-wrap:wrap;font-size:13px;color:var(--easy-tickets-help-desk-gray-600)}.easy-tickets-help-desk-ticket-item-actions{display:flex;gap:8px;flex-shrink:0}.easy-tickets-help-desk-reply-form{margin-top:24px;padding:20px;background:var(--easy-tickets-help-desk-surface-muted);border-radius:var(--easy-tickets-help-desk-radius);border:1px solid var(--easy-tickets-help-desk-gray-100)}.easy-tickets-help-desk-reply-form h3{margin:0 0 14px;font-size:16px;font-weight:600;color:var(--easy-tickets-help-desk-gray-800)}.easy-tickets-help-desk-reply-form-compact{margin-top:0;padding:20px;background:#fff}.easy-tickets-help-desk-reply-form textarea{width:100%;min-height:100px;padding:12px 14px;border:1px solid var(--easy-tickets-help-desk-gray-200);border-radius:var(--easy-tickets-help-desk-radius-sm);font-size:14px;resize:vertical;margin-bottom:12px;box-sizing:border-box}.easy-tickets-help-desk-detail-closed-note{margin-top:24px}.easy-tickets-help-desk-reply-form textarea:focus{border-color:var(--easy-tickets-help-desk-primary);outline:none;box-shadow:0 0 0 3px var(--easy-tickets-help-desk-primary-light)}.easy-tickets-help-desk-btn-block{width:100%}.easy-tickets-help-desk-upload-area{border:2px dashed var(--easy-tickets-help-desk-gray-200);border-radius:var(--easy-tickets-help-desk-radius);padding:24px;text-align:center;transition:all 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.easy-tickets-help-desk-remove-file{color:var(--easy-tickets-help-desk-danger);cursor:pointer;font-weight:600;background:none;border:none;font-size:13px}.easy-tickets-help-desk-file-list .easy-tickets-help-desk-remove-file:hover{text-decoration:underline}.easy-tickets-help-desk-loading{display:inline-flex;align-items:center;gap:8px;color:var(--easy-tickets-help-desk-gray-600);font-size:14px}.easy-tickets-help-desk-spinner{width:18px;height:18px;border:2px solid var(--easy-tickets-help-desk-gray-200);border-top-color:var(--easy-tickets-help-desk-primary);border-radius:50%;animation:easy-tickets-help-desk-spin .7s linear infinite}@keyframes easy-tickets-help-desk-spin {
    to { transform: rotate(360deg); }
}body.easy-tickets-help-desk-modal-open{overflow:hidden}.easy-tickets-help-desk-modal[hidden]{display:none!important}.easy-tickets-help-desk-modal{position:fixed;inset:0;z-index:999999;display:flex;align-items:center;justify-content:center;padding:24px}.easy-tickets-help-desk-modal-backdrop{position:absolute;inset:0;background:rgba(35,31,26,.48);backdrop-filter:blur(3px)}.easy-tickets-help-desk-modal-dialog{position:relative;z-index:1;width:min(100%,460px);padding:22px;border:1px solid var(--easy-tickets-help-desk-gray-100);border-radius:var(--easy-tickets-help-desk-radius);background:#fff;box-shadow:var(--easy-tickets-help-desk-shadow-lg)}.easy-tickets-help-desk-modal-header{margin-bottom:12px}.easy-tickets-help-desk-modal-title{margin:0;color:var(--easy-tickets-help-desk-gray-800);font-size:20px;line-height:1.25}.easy-tickets-help-desk-modal-body{margin-bottom:18px}.easy-tickets-help-desk-modal-message{margin:0;color:var(--easy-tickets-help-desk-gray-600);line-height:1.6}.easy-tickets-help-desk-modal-actions{display:flex;justify-content:flex-end;gap:10px;flex-wrap:wrap}.easy-tickets-help-desk-modal-cancel,.easy-tickets-help-desk-modal-confirm{min-width:120px}@media (max-width:782px){.easy-tickets-help-desk-helpdesk-wrap{margin:20px;padding:18px}.easy-tickets-help-desk-card{padding:20px}.easy-tickets-help-desk-hero{grid-template-columns:1fr;padding:20px}.easy-tickets-help-desk-hero-metrics{grid-template-columns:1fr}.easy-tickets-help-desk-ticket-detail{padding:18px}.easy-tickets-help-desk-ticket-meta-grid{grid-template-columns:1fr}.easy-tickets-help-desk-ticket-detail-topbar{flex-direction:column;align-items:stretch}.easy-tickets-help-desk-section-heading{flex-direction:column;align-items:flex-start}.easy-tickets-help-desk-email-form{flex-direction:column;align-items:stretch}.easy-tickets-help-desk-email-form input[type="email"]{max-width:100%}.easy-tickets-help-desk-ticket-item{flex-direction:column;align-items:flex-start}.easy-tickets-help-desk-ticket-item-actions{width:100%;justify-content:flex-end}.easy-tickets-help-desk-header-bar{flex-direction:column;align-items:stretch}.easy-tickets-help-desk-notification-menu{width:100%}.easy-tickets-help-desk-notification-toggle{width:100%;justify-content:space-between}.easy-tickets-help-desk-notification-dropdown{left:0;right:0;width:100%}.easy-tickets-help-desk-close-ticket-form{flex-direction:column;align-items:flex-start}.easy-tickets-help-desk-helpdesk-tabs{flex-wrap:nowrap;overflow-x:auto;-webkit-overflow-scrolling:touch;width:100%}.easy-tickets-help-desk-tab{padding:8px 16px;font-size:13px}}@media (max-width:480px){.easy-tickets-help-desk-card{padding:16px;border-radius:14px}.easy-tickets-help-desk-helpdesk-wrap{margin:12px;padding:14px;border-radius:16px}.easy-tickets-help-desk-ticket-detail h2{font-size:17px}.easy-tickets-help-desk-ticket-meta-grid{gap:10px}.easy-tickets-help-desk-btn{width:100%;justify-content:center}.easy-tickets-help-desk-ticket-item-actions{flex-direction:column}.easy-tickets-help-desk-ticket-item-actions .easy-tickets-help-desk-btn{width:100%}.easy-tickets-help-desk-modal{padding:16px}.easy-tickets-help-desk-modal-dialog{width:100%;padding:18px}.easy-tickets-help-desk-modal-actions{flex-direction:column-reverse}.easy-tickets-help-desk-modal-cancel,.easy-tickets-help-desk-modal-confirm{width:100%}}